Why don't people just....

DO THEIR JOBS???

I have really began to question the ethics of the people in our country....I was going to say our county but I have dealt with people all over lately and there seems to be a common theme. No one wants to just do their job. We contracted a company by the name of Southern Ohio Septic to install our septic system. They had came recommended by others in our area. They seemed a little "hillbilly" in their operation but everyone said that they knew what they were doing. We got an estimate from them that basically boils down to 20 words on an invoice sheet that is then scratched out and written bid over that. They installed our system on 11/19/08 and called to say that now the Health Department would have to approve it. Ok....
Now am I crazy or would you expect a follow up stating that .....well wait just a minute, let me give you a little background. Our county is notorious for not allowing septics to go in during the winter.....and we are getting ours installed on 11/19/08!! Also Southern Ohio Septic calls us AFTER they have installed the septic to see if we purchased the permit before they called the health department....Now let me continue...
Am I crazy or would you too expect to get a statement in the mail where it is finished and approved along with an invoice to pay? I will admit I probably should have questioned not getting one before but to be honest we've had so much going on with my Grandpa passing and the holidays that I haven't thought another thing about it. The ONLY paper we have from them is a Bid that they wrote out on 9/13/08. Well last Friday they call threatening to come to my place of employment and if I didn't have the full amount to give to them by the end of the day they were charging a 10% late fee!!! HELLO!? Where have these people been? How did we know what/whom to pay?!
The septic was set up as a 3rd party draw from our bank and was included in our mortgage. So we call our bank to see what we need to do to pay them. Oh well they have NO RECORD of us requesting a 3rd party draw, even though I have record of them requesting the name and address of who A 3rd party draw is to be given to!
They do send us a draw sheet which we sign w/ the agreed upon amt w/ Southern Ohio Septic to Southern Ohio Septic. Who adds a 10% late fee to the amt and sends it back stating we are 118 days PAST DUE on this acct! The septic was installed 55 DAYS ago! I realize that 55 days is a lot...but we were never billed or informed it was approved. So I called the health department today who informed me that it will be approved but they are still waiting on paperwork FROM SOUTHERN OHIO SEPTIC before they send us out the finalized approval!!! So these people can kiss my *** if they think they are getting a late fee from me!
Basically it's tax time and they want their money.....
Thank you for listening to my venting...
On a happier note...they are sheeting our roof today and will be putting on felt and starting shingles tomorrow! :)
Have a great day!....or at least better than me! :)~